Return merchandise authorization
Right of withdrawal
After arrivel of the product right of withdrawal is applicable. This means that you can return of change the product within 7 days. You can find the return form on back of the packing list.
If you recieved an other product than on the packing list, please contact as soon as possible our customer service at 0031 (0)416 652803 or go to the contact page.
It's not possible to return a product with personalization (for example a number or name).
If you return your product to Sportshop.com you have got 2 options.
Refund on your Total Sports account
When you choose for this option you'll get the price of the returned product including the paid shipping costs refunded. You will have to pay for costs sending your product back.
Refund on bank account
When you choose for this option you'll get the price of the returned product refunded. You will have to pay for costs sending your product back.
You can find the full description on how-to-return on the back of your pick list.